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I was told that it was $99 for someone to come assess the situation, and if the repair was completed that money would be applied to the bill. I had a gentlemen in my house for 35 minutes who then gave me a bill for $255. He said that I paid a labor charge per part...
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1.0
I didn't like
  • Service
  • Supervisor
  • Customer service
#1119701
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Weve had a problem with our washer and had a tech out twice after numerous reschedules and taking work off only to have no one show up. both times was with my fiance they told her the loud clanging that you could here across the house was perfectly normal. I know a...
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1.0
#1092096
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Never let this technicians entering in your home Their are terrible. Never ever use this company I have a new Samsung Dishwasher. It has a error code. After weeks calling Samsung and waiting for them to come, they came, pull out the dishwasher, there were a piece of a...
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1.0
#1085905
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Lake Electronics Repair Service Customer Care Review

Lake Electronics Repair Service
#936658
1.0
Details
Do not use this service for anything the customerbservice is rude. They act like they have not a clue what your talking about when you told them 50 times samsung gave you a number to give them for a warranted reapir, you give them that number over and over and than I get sent through the wgole loop again after being put on hold for another 10 to 15 minutes.
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I purchased a full suite of Samsung appliances 5 months ago, from Lowes, with extended warranties on each. The dishwasher broke down almost immediately and Lake Electronics was scheduled to come repair it. They didn't show. We called again and rescheduled repairs. Each...
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#1054332
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Have had 4 appointments with Lakes Electronics, they refuse to give you a time nor window. You are required to wait home all day. They have not showed to 4 appointments without notice. Their customer service representatives have disgusting customer service skills and...
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Anonymous
Anonymous

You are so entirely correct! the customer service skills are non existent, they disconnect three times, do not ask "can you hold please", then argue the point when customer ke...

#1020653
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Worst possible service that I have come across. Asked for repair in Atlanta and was told to take the TV to Florida. Someone in Florida told me to throw the new TV away and buy another one because it would cost up to $1600 for repair, if they could do it. That was more...
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1.0
#1020370
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ABSOLUTE HORRIBLE COMPANY. DOES NOT CARE ABOUT CUSTOMERS. EVERYONE IN CORPORATE OFFICE IS RUDE INCLUDING THE SUPERVISOR. When I called for service, they wanted to tell me that I was basically lying about having a new machine, that is broken and that they would not set...
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Anonymous
Gina

I will never buy another Samsung appliance again! They deal with Lakes Electronics, they are rude and very unreliable. Worst company I have ever dealt with.

1.0
I didn't like
  • Service
  • Customer service representitive
  • Customer service
#1014334
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We purchased a Samsung curved TV in January 2015. A week later we experienced a problem with the sound. For the next year and a half we were in contact with Samsung in a futile attempt to diagnose and correct this problem. Nothing they suggested worked. Finally...
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Anonymous
Anonymous

We scheduled an appointment, did show up and did do call to cancel. A day wasted waiting.

5.0
#949910
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Horrible company!! I received no time for the repair and no courtesy call to schedule a time. When I called to inquire about it, they told me the tech would call by 10. They did not so I called back after a while. I was put on hold for a long time which seemed...
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Contact Lake Electronics Repair Service

Mailing Address:
Lake Electronics Repair Service
5245 North University Drive
Fort Lauderdale, FL 33351
Phone:
(954) 749-6100
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Lake Electronics Repair Service Products and Services

They are very uncommunicative dispatchers and unprofessional repair technicians. Dispatchers are rude and constantly put you on hold for inordinate amounts of time. When the technician arrived, they arrived here without the proper tools to fix a squeaky dryer. They...
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Malabar, Florida
I didn't like
  • Customer service
#918803
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