Product: Lake Electronics Repair Service Customer Care Clear all filters (7 of 7 reviews match)
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Weve had a problem with our washer and had a tech out twice after numerous reschedules and taking work off only to have no one show up.both times was with my fiance they told her the loud clanging that you could here across the house was perfectly normal. I know a...
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Lake Electronics Repair Service Customer Care
#1092096
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I purchased a full suite of Samsung appliances 5 months ago, from Lowes, with extended warranties on each.The dishwasher broke down almost immediately and Lake Electronics was scheduled to come repair it. They didn't show. We called again and rescheduled repairs. Each...
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Lake Electronics Repair Service Customer Care
#1054332
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Have had 4 appointments with Lakes Electronics, they refuse to give you a time nor window.You are required to wait home all day. They have not showed to 4 appointments without notice. Their customer service representatives have disgusting customer service skills and...
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Anonymous
Anonymous

You are so entirely correct! the customer service skills are non existent, they disconnect three times, do not ask "can you hold please", then argue the point when customer ke...

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Lake Electronics Repair Service Customer Care
#1020653
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ABSOLUTE HORRIBLE COMPANY.DOES NOT CARE ABOUT CUSTOMERS. EVERYONE IN CORPORATE OFFICE IS RUDE INCLUDING THE SUPERVISOR. When I called for service, they wanted to tell me that I was basically lying about having a new machine, that is broken and that they would not set...
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Anonymous
Gina

I will never buy another Samsung appliance again! They deal with Lakes Electronics, they are rude and very unreliable. Worst company I have ever dealt with.

1.0
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Lake Electronics Repair Service Customer Care
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  • Customer service
#1014334
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Horrible company!!I received no time for the repair and no courtesy call to schedule a time. When I called to inquire about it, they told me the tech would call by 10. They did not so I called back after a while. I was put on hold for a long time which seemed...
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Lake Electronics Repair Service Customer Care
#931400
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Giovanni Santos did an excellent job repairing my washer today. He also answered all my questions about my washer. He was very professional and thorough. He needed to put in a new part in the detergent drawer but gave me lots of good information about my washer. He...
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Lake Electronics Repair Service Customer Care
#906286
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Lake Electronics Repair Service Customer Care Review

#936658
1.0
Details
Do not use this service for anything the customerbservice is rude. They act like they have not a clue what your talking about when you told them 50 times samsung gave you a number to give them for a warranted reapir, you give them that number over and over and than I get sent through the wgole loop again after being put on hold for another 10 to 15 minutes.
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