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Lake Electronics Repair Service - Samsung Ice Maker

Ice Maker NOT a problem.....The Ice Maker works as manufactured RODNEY NOEL Master Engineer reviewed the ice maker and explained in full detail how it works. We were completely happy with his visit. He was also helpful with our other Samsung Appliances explaining how each works and answered all of our questions. Excellent Employee. an ASSET to the Lakes Electronics company!!
Company wrote 0 private or public responses to the review from 1 day ago.
5.0
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Diversity of Products or Services
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Warranty
#1420897
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BEWARE!!!!!!!!!!!!!!My elderly (80 years old) disabled neighbor bought a Samsung TV from HSN. She began having serious color issues including large dark lines running vertically just a few months after she purchased it. When she bought the TV, a 2 year warranty was...
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Company wrote 0 private or public responses to the review from Nov 01.
1.0
I didn't like
  • Omar the technician and jessica lied to my neighbor
#1392568
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I’m having to attempt to deal with them through Samsung in order to keep my warranty valid because they’re evidently the only company that can repair Samsung appliances. 4 times they initiated a call through their automated system yet refused to answer. 3 times i...
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Company wrote 0 private or public responses to the review from Jul 24.
1.0
I didn't like
  • Employee attitude
  • Knowledge of how to treat people
  • Service
#1312267
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I wish I could put 0 stars. This is the rudest company I have ever had to deal with. I called on June 24 to schedule an appointment for my dryer. I was told they would be there Thursday. No one came. No one called. We purchased the dryer through Lowe's and I had my...
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Company wrote 0 private or public responses to the review from Jun 29.
Anonymous
Daryl

They did the exact same thing with me

#1291661
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Called Samsung to find out problem of not working. Dishwasher would not work every time I tried to start it. We thought it was due to the delay start button. Samsung arranged a technician to come out to our home. We were thoroughly pleased with Lake Electricans’...
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Company wrote 0 private or public responses to the review from Jun 13.
5.0
#1279108
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Lake Electronics Repair Service - Great Service

My tech Greg was a wealth of Information. He fixed my Samsung frig. He helped me to know what I was doing that was causing my problem. I would highly tell my friends and family about your company and Greg! Thanks for the Great Service.
Company wrote 0 private or public responses to the review from May 29.
5.0
Details
Advertised vs Delivered
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Website
#1266545
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Lake Electronics Repair Service - Samsung freezer bottom refrigerator

Refrigerator is 8 months old and freezer fan went out. I called Samsung and was not happy that they scheduled repairs 3 days out. However, Lakes repairman showed up as promised and I couldn't be happier w/Troy Legg. It was late in the evening when he arrived and I knew he had worked a long day. Troy had a great jovial attitude, replaced the fan & fridge is working great! Looking back I wish I would have contacted Lakes first.Like
Company wrote 0 public responses to the review from May 17.
5.0
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#1258476
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Lake Electronics Repair Service - Exceptional Service

Our service technician, Larry Johnston was very nice. Great customer service and was very prompt amd worked with us on arrival times.
Company wrote 0 public responses to the review from May 15.
4.6
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#1256518
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I was supposed to get a call between 8 and 9 about service window. Did not receive that call until 9:45. I was told the window was between 12 to 2. Service guy showed up at 4:00. No call to say he would be late, no I’m sorry. I answered the door and he said, “where’s...
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Company wrote 0 public responses to the review from May 14.
Anonymous
Daryl

Owner name is Andrew goes by Andy. Very rude and nasty on phone to customers. They won’t help you with problems. Highly disappointed customer service.

#1255149
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Contact Lake Electronics Repair Service

Mailing Address:
Lake Electronics Repair Service
5245 North University Drive
Fort Lauderdale, FL 33351
Phone:
(954) 749-6100
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Lake Electronics Repair Service Products and Services

I had lakes electronics come out to repair my Samsung drier, which was not working correctly. Lakes sent out a Technician named Lance B. this Technician explained in detail the operation of the dryer and what need to get fix the discreptancy. He changed out the main...
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Company wrote 0 private or public responses to the review from Apr 25.
3.8
#1240681
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